Genax AI

Privacy Policy

How we protect and handle your personal information

Last Updated: 1/27/2026

This Privacy Policy describes how Genax AI ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website genaxai.com and use our services.

1. Information We Collect

We collect minimal personal information from our users:

  • Email Addresses: When you fill out our contact form, we collect your email address to respond to your inquiries and provide requested information.
  • Contact Information: Any additional information you provide through our contact forms, such as your name and company details.
  • Usage Data: We may collect anonymous usage data to improve our website and services.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Newsletter and Marketing: To send you updates about our services, new features, and industry insights.
  • Service Improvement: To analyze usage patterns and improve our website and services.
  • Customer Support: To respond to your inquiries and provide customer support.
  • Communication: To communicate with you about our services and respond to your requests.

3. Information Sharing

We do not share, sell, or rent your personal information to third parties. Your data is used solely for the purposes described in this policy.

4. Data Storage and Security

Your data is stored securely using Firebase in the United States. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy. When you unsubscribe from our communications, we will delete your data promptly.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request information about what personal data we hold about you.
  • Deletion: You can request that we delete your personal information at any time.
  • Unsubscribe: You can unsubscribe from our communications at any time.
  • Correction: You can request corrections to your personal information.

7. Cookies

We use cookies to enhance your browsing experience:

  • Session Cookies: These cookies are temporary and are deleted when you close your browser.
  • Marketing Cookies: These cookies help us understand how you interact with our website to improve our marketing efforts.

8. Age Restrictions

Our services are intended for users aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

9. International Users

Our services are available globally. By using our services, you consent to the transfer of your information to the United States, where our servers are located.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: info@genaxai.com

Company: Genax AI

Website: genaxai.com

Address: 501 Congress Ave, Suite 1500, Austin, TX 78701, United States